. . . Frequent Questions ? . . .

Ordering ~ Ordering operates through a secure, on-line "Shopping Cart". We accept payment through Visa/MasterCard, Discover, or American Express credit cards or PayPal. Your credit card data is processed, then afterwards destroyed per PCI policy & procedures.

Shipping ~ We ship by US Postal service (USPS), or United Parcel Service (UPS), depending on best delivery time and lowest cost. All shipments are insured. Shipping typically takes between two to three business days. Shipping is FREE for orders over $75. ( Some exceptions apply, where noted, because of size or weight.) Local pick-up is available in Sycamore & DeKalb county, Illinois. Use the Coupon code " LocalPickUp ", and no shipping charges will be charged on your Order.

Privacy ~ With over 20 years customer service experience, we take extreme care in the privacy, and security of our customers data. We will never share, nor sell your personal information.

Security ~ Cottage Comforts is " PCI compliant ", and we follow established PCI procedure guidelines. Our reliable, e-Commerce software is hosted by Merchant Moms. Our web site, and web hosting are professionally checked, and verified by both " Merchant SAFE ", and " Trustwave ". Payment processing is done through ' Square One ' merchant services, or ' PayPal '.

Questions ? ... Please email me at - - if you have any question, or use our website " Contact Me " page.

Nan Brewer, Owner/Designer, April 22nd, 2021